HELPLINE - 01707 276512

Telephone Helpline 01707 276512

We know it takes courage to call us and we are here to support you. We understand that it can be difficult to talk and if you don't even want to speak at all, or can only talk a bit, that's OK. If you ever feel uncomfortable about where the conversation might be going, you can say so, and you can also end the call at any time.

Immediate support and information is available via our telephone helpline. It is a 24hr answerphone which is checked regularly and calls are responded to as soon as possible. Calls are returned with discretion and your confidentiality will be protected.  You will be called by an experienced counsellor who has been specially trained to understand the needs of survivors of sexual violence. We are completely confidential and non-judgemental and will not try to tell you what to do but listen to you and support you in making your own decisions. You can also ring on a Thursday evening between 7.30pm-9.30pm when calls are answered by a counsellor. 


You don't have to give us your name or any identifying details about yourself, although if you find you're ringing regularly you might want to give us a name or pseudonym (made-up name) to help us recognise you. The 1471 function is disabled on our phone line, so you can remain fully anonymous.

Contact us:

Call our confidential helpline on: 01707 276512 
Or email at

HARCSAC, PO Box 256, Hatfield, Herts, AL10 0NE

Helpline hours are:

24hr discreet answer phone available.

Thursday: 7.30pm- 9.30pm
Calls are answered by a counsellor.

Messages are returned with discretion and your confidentiality will be protected.

Herts Rape Crisis     Registered Charity No: 800325

Email:        tel:  01707 276512